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Tunstall Televida renews the contract for the provision of telecare service in Alhama de Murcia (30/09/2019)

The company Tunstall Televida has renewed the contract for the provision of the home telecare service of the City of Alhama de Murcia by obtaining 10 points out of 10 in the technical project.

The Consistory rejected the offer presented by Ilunion Sociosanitarios when considering that the price per terminal and user incurred an abnormal or disproportionate withdrawal and did not guarantee a correct provision of the service.

This contract will continue for the next two years, with the possibility of extending it for two more years, with an annual budget of just over 24,000 euros, for a total of 175 users.

The project includes the custody of keys for those people who do not have close contacts that allow to open the door of the house in case of emergency, as well as four annual talks on topics of interest and two meetings a year with the staff of the company.

Likewise, home security devices (mobility, gas leaks, smoke detectors ...) are offered for 25% of users, provided that their need is assessed, in addition to GSM terminals, specific for homes that do not have With analog telephone line.

In addition, and as a novelty, Tunstall Televida will maintain the service for at least three months as support in the duel for caregivers after the death of the user.

Tunstall Televida

Tunstall Televida has been working in the Region of Murcia since 1994, providing security and tranquility through its telecare service to more than 14,000 people.

Its unique model of personalized assistance service in telecare assists, on the one hand, dependents and their caregivers throughout the Region of Murcia under the ownership of IMAS (Murciano Institute of Social Action);

on the other, through the City of Murcia and 70% of the municipalities of the community, those with a medium-high level of autonomy.

All of them complement this benefit with programs of active aging and healthy habits, aimed at promoting their personal autonomy and increasing social participation in their community, so that they become active subjects in their environment.

Tunstall Televida belongs to the British Tunstall Healthcare Group and is the leading company in the sector in Spain, with more than 330,000 users (30% of telecare users in the State) and 25 years of experience in the sector.

In addition, 70% of the technology used for the provision of the telecare service in Spain is Tunstall, as well as the majority of the control software of the care centers in the State.

To provide the best service, Tunstall Televida has more than 1,300 professionals distributed by the different territorial branches of the company.

It also has seven service centers, which allow to offer the service continuously 24 hours a day, 365 days a year.

Source: Tunstall Televida / Foto: archivo

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