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The Consumer Office offers legal advice on soil clauses (10/02/2017)

Following the recent publication of Royal Decree 1/2007 on urgent measures to protect consumers in measures of soil clauses, the City Council and the Department of Consumption, we have decided to enable a legal advice service specializing in soil clauses.


This service will be available every Wednesday afternoon from 5 pm to 8 pm from February 1 to March 29 at the OMIC (Municipal Consumer Information Office) next to the House of Culture.

They must request an appointment by contacting the OMIC or calling the tel.

868 92 10 98 in time:

Monday, Tuesday, Thursday and Friday from 10.00 to 13.30.

Wednesday from 16:30 to 19:00


It will be completely free and personalized.

It will be led by a lawyer specializing in soil clauses, which will be responsible for:

Inform and detect possible soil clauses.

Make an estimate of the amounts you will be entitled to receive.

Prepare a preliminary claim model to file with the bank.


In order to receive the appropriate attention, they must come with the deed of the mortgage and it is recommended to ask the banks an updated repayment chart.


In case you do not reach an agreement with your bank regarding the return of amounts overcharged by floor clause and exhausted the previous claim procedure, you can go to a lawyer you trust to claim in court, who can not Be the one who provides the advice in this office.

Source: Ayuntamiento de Alhama de Murcia

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