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The City of Alhama de Murcia and CONSUMUR a close relationship in the defense of consumer rights (16/03/2010)

On the occasion of World Consumer Rights, the city of Alhama, through the Department of Consumer Affairs, has sympathized with the media to position themselves in defense of consumer rights, advocating for development initiatives in consumer aimed at giving more information, sensitization and awareness to alhameños.

According to the councilman of Consumption, José Miguel Muñoz, the service of the Municipal Office and Consumer Information Alhama de Murcia performed, among other functions, the management of queries and complaints to the service, highlighting the significant increase in inquiries and complaints served in recent years: last year accounted for a total of 2,281 inquiries and complaints regarding the 1793 to 2008.

The mayor stated that among the most requested by consumers in this town are those that affect the power supply due to billing problems, and telecommunications, driven mainly by the irregular imposition of penalties after the cancellation of services.

The Department of Consumer Affairs of the City of Alhama de Murcia Murcia and the Association of Consumers and Users, CONSUMUR, promote and develop joint programs of social interest related to the provision of information service, education, training and advice on consumer issues.

For this year it is planning a radio program on a weekly (every Monday, 11:00 pm), Espuña Cope called "gladly", which will be starting on Monday 22 March.

Complementary radio program, noted, among other actions, the information campaign which will take place in summer, and distribute advice on how to conduct responsible consumption in summer, the importance of caring for preventing food poisoning, care Sun, recommendations to take into account for the recruitment of a trip, rebates this time of year .., etc.

Finally, at the end of year will be Christmas information campaign, given that everyone knows that during this time consumer behavior is affected by the consumerist euphoria of these dates.

Source: Ayuntamiento de Alhama de Murcia

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