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The Mayor of Alhama de Murcia, Alfonso Ceron Fernando Morales, gathered Thursday morning 24 the certificate attesting to the Office of Tourism of the Alhama de Murcia Q for Quality Tourism.

At the International Tourism Fair (FITUR) held in Madrid last week, took place an act in which the ICTE (Spanish Tourism Quality Institute) of the Secretariat of State for Tourism, gave the Q for Quality Tourism organs and entities throughout the Spanish geography.

The granting of this brand, which is awarded to various agencies and entities involved in domestic tourism, confers prestige, differentiation, reliability, thoroughness and promotion.

To achieve Q and to renew annually (Alhama has it since 2010) is necessary to meet certain requirements and have passed strict audits to ensure that the service is a guarantee of quality, safety and professionalism.

The event was attended by Secretary of State for Tourism, Isabel Borrego.

The Tourist Office of Alhama has the Q for Quality Tourism since October 2010 and this year 2014 has obtained the certificate renewal after passing last October, the corresponding audit.

During the said audit all areas of work of the Office of Tourism and the services it offers to its users, and the documentation prepared by the technical staff of the Office in relation to the Quality System were reviewed.

This annual inspection were not detected deviations or incidents, so that the audit report was favorable, giving the Tourist Office of Alhama a score of 946.8241 points of 985 maximum points.

The auditor expressed their recommendations for continuous improvement and highlighted as strengths of the Tourist Office of each of the service units support and involvement of the Councillor for Tourism, Carmen Maria Rodriguez in the implementation and maintenance of Quality System management and internal audit, using the self-assessment tool and entering the results on the intranet of ICTE.

Source: Ayuntamiento de Alhama de Murcia