Portal de Alhama de Murcia
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On Tuesday 13 May, the Bureau of Tourism Quality Espuña met at the Plenary Hall of the City of Pliego.
Among other matters, the Board approved the status reports of project SICTED destination Espuña and distinctions of the evaluated companies that choose this certification, mostly, Alhama de Murcia.
The Bureau of Quality was established in 2010 to manage the SICTED and consists of policy makers of local authorities, the managing body of the target is the Commonwealth Tourism Espuña and representatives of the tourism business destination.
The SICTED (Integrated System for Quality in Destination) is a project to improve the quality of tourism destinations promoted by the Ministry of Tourism, with the support of the Spanish Federation of Municipalities and Provinces (FEMP) which aims achieve a consistent level of quality in the services offered to tourists within a tourist destination, encompassing for it to businesses and tourist services in order to positively influence the experience and satisfaction of tourists.
With the integration SICTED, aims to increase tourist satisfaction and destination loyalty Espuña.
Among the benefits the SICTED offers participating tourism businesses are improving the internal management structure as it processes and generates a documentary system, provides a training plan to increase the skills of your team and provides technical assistance aimed at continuous improvement.
After the accession process and annual evaluation, business and tourist services get a quality, the T of Tourist Quality Commitment, which is the support that certifies compliance with the requirements of the methodology and recognizes the effort and commitment to quality and continuous improvement, while distinguishing the company from competition.
Companies whose positive assessment yesterday approved the Bureau of Quality and whose reports will be sent to Interdestinos that took place on June 15 Committee are:
- Camping Espuña (Alhama de Murcia)
- Archaeological Museum Los Baños (Alhama de Murcia)
- Tourist Office of Alhama de Murcia (Murcia Alhama)
- Taxi Ricardo Torel Pedrero (Alhama de Murcia)
- Hotel Executive Sport (Alhama de Murcia)
- Tourist Office of Totana (Totana)
- Regional Park Espuña
- Hospice House Rural New (Mula)
Source: Ayuntamiento de Alhama de Murcia
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